Guide to Town Services

A

Accident Report:      Accident reports can be obtained at the Orleans Police Department, 812-865-2222. 
Accommodations     The Orleans Town Hall is ADA accessible. Special accommodations can be made if necessary. Please contact the Orleans Town Hall, 812-865-2539.
Accounts Payable:   The Accounts Payable Clerk can be reached in the Clerk-Treasurer's office. 812-865-2539. 
Ambulance:    Bloomington Hospital of Orange County provides emergency ambulance service. Call 911 for emergency ambulance service.
Animal Bites:   Animal bites should be reported to the Orange Co. Health Department, 812-723-3600.
Animal Control:   To report stray animals contact the Orleans Animal Control. 812-865-2887.
Animal Shelter:   The Orange County Humane Society is located at 856 N. Greenbriar Dr., Paoli, 812-723-4142.
Auto License: The Bureau of Motor Vehicles is located at 115 SW Second St., Paoli. Contact 812-723-3124 for information about hours of operation.

B

Boards and Commissions:  Citizens are encouraged to become involved in their town by volunteering to serve on Orleans boards and commissions.  Contact the Town Clerk Treasurer, 812-865-2539 for more information.
Board of Zoning Appeals This board hears requests for variances and special exceptions to the zoning ordinance. Their meetings are held the second Monday of each month at 7:00 PM at the Orleans Town Hall, 161 E. Price Ave. Contact the Zoning Administrator's office in the Town Hall at 812-865-2539 for information on requests for variances and special exceptions.
Budget:   Information about the Town budget can be obtained from the Clerk-Treasurer's office. 812-865-2539
Building Permits:  A building permit is required for many types of construction and building projects. Contact the Zoning Administrator's office at 812-865-2539 for information and hours of service.
Business License:   The Town does not issue business licenses. To comply with State Laws regarding this subject contact the Indiana Department of Revenue, 812-282-7729 for more information.

 C

Cable Television: The Town of Orleans has a franchise agreement with Avenue, 1202 W. Main St. Mitchell, IN. 812-849-6228 or for Customer Service 1-800-882-7185. Avenue should be contacted for service and billing questions.
Chamber of Commerce:  140 W. Jefferson. Mr. Robert F. Henderson, Executive Director. 812-865-9930
Child Abuse:  To report child abuse, contact the Orleans Police Dept., 812-865-2222 or the Orange County Division of Family and Children, 812-723-3616.
Clerk-Treasurer:  The Clerk-Treasurer's office is responsible for accepting and disbursing funds and for maintaining town records, such as minutes and ordinances. The office of the Clerk-Treasurer is located in the Orleans Town Hall at 161 E. Price Avenue. Office hours are 8:30 AM to 4:30 PM, Monday through Friday. The telephone number is 812-865-2539.
Construction Permits A building permit is required for many types of construction and other projects. Contact the Zoning Administrator 812-865-2999 for further information.
Council, Town:   Regular meetings of the Orleans Town Council are held on the third Thursday of each month in the Town Hall at 161 E. Price Ave.  These meetings are open to the public.  Contact the Clerk-Treasurer, 812-865-2539, for more information

D

Dogs: The leash law requires dogs to be on a leash or under the owner's control. Contact the Orleans Street Department at 812-865-3207, to report a stray dog.
Drainage: To report a sewer drain problem contact the Orleans Street Department 812-865-3207. For storm drain problems contact the Orleans Street Dept., 812-865-3207.
Drivers License:  The Indiana Bureau of Motor Vehicles located at 115 SW Second St. Paoli, IN issues driver's licenses .Contact 812-723-3124 for information about hours of operation, fees and other requirements.
Dumping: Wolfe Contracting operates a recycling box at their transfer site at 1630 N. County Rd 275 W Paoli, IN. Call 812-723-5158 for operating hours, fees and other requirements.

E

Easements:    The Town or utility companies are provided access to a portion of property for a specific reason through granting of an easement.  Information on easements for property can be obtained at the Orange County Auditors office located at the Orange County Complex, 205 E. Main St., Paoli, IN.  Call 812-723-3600 for information.
Elections:   Information on local, state, and federal elections and voter registration can be obtained at the Clerk-Treasurer's office, 161 E. Price Ave., Orleans, IN.  Call 812-865-2539 for further information
Electricity Utility:  Duke Energy provides electrical service for the Town of Orleans.  To report power outage or other problems with service call 800-343-3525. The customer service number is 800-521-2232.

Orange County REMC also provides electrical service for many areas adjacent to the Town. To report power outage or other problems with service call 812-865-2229, long distance customers can call 888-337-5900.

Emergency Service:   For Fire, Police, or Ambulance emergencies call 911.
Employment:   The Town of Orleans is an equal opportunity employer. For information about current openings or to submit an application, contact the Clerk-Treasurer's office at 812-865-2539.

F

Facility Rental:   For use of the Town Hall Conference Room and facilities contact the Clerk-Treasurer's office at 812-865-2539.
Fences:  For information on regulations and permit requirements for fences contact the Zoning Administrator at 812-865-2299. 
Fire:  To report a fire call 911. 
Fire Department:  

The headquarters for the Orleans Fire Dept. is located at 161 E. Price Ave. For emergencies call 911. For non-emergencies call 812-865-2887.

Freon: For information on freon disposal, contact the Orleans Street Dept. at 812-865-3207.

G

Garbage Collection:   Wolfe Contracting performs residential trash collection for the Town of Orleans. Please contact them at 1-800-990-8381 or 812-723-5158.

Residential trash collection is as follows:

All areas East of Hwy 37 are picked up on Monday beginning at 7:00AM

All areas West of Hwy 37 are picked up on Tuesday beginning at 7:00AM

 Commercial trash pickup schedule information can be obtained by calling Orleans Town Hall, 812-865-2539. Yard waste, leaf collection and other debris collection information can be obtained by calling the Orleans Street Dept., 812-865-3207.

Gas Utility:  Orleans is served by Indiana Natural Gas Corp., 1080 W. Hospital Rd., Paoli, IN. To report problems or request information call 812-723-2151 or 800-777-0659.
Grass:   The Town ordinance requires grass and weeds not to exceed 12 inches in height. To report a problem with un-mowed grass or weeds contact the Orleans Street Dept. at 812-865-3207.

H

Handgun Permits Permits are issued through the Orleans Police Dept. Contact 812-865-2222 for information on fees and other requirements.
Hazardous Materials Spills To report a hazardous materials spill, contact the Orleans Fire Dept. at 812-865-2887.

I

Internet Services Providers

NetSurfUSA - 1-877-849-2875

Blueriver - 1-877-883-4259

Bluemarble - 1-888-258-3627

IQuest through Orange County REMC - 1-812-865-2229

Verizon - www.verizon.com

J

 

K

 

L

Libraries

Orleans Public Library, 812-865-3270

License Plates:  For information about vehicle license plates, contact the Indiana Bureau of Motor Vehicles, located at 115 SW Second St., Paoli, IN. Contact 812-723-3124 for information about hours of operation, fees and other requirements. 
Liquor License:  Liquor licenses are obtained from the Indiana Alcohol Beverage Commission, 317-232-2444.

M 

Manhole Hazards: To report a missing or damaged manhole, contact the Orleans Street Dept. 812-865-3207.
Marriage License:  Information on how to obtain a marriage license can be obtained from the Orange County Clerk's office, Courthouse, Paoli, IN, 812-723-2649.

N

Newspapers:  The town newspaper is the Progress Examiner. Located at 233 South 2nd St. 812-865-3242

O

 Odors:  To report sewer odors, contact the Orleans Street Department at 812-865-3207.
Ordinances:    Copies of Town Ordinances can be obtained from the Clerk-Treasurer's office at the Town Hall. Call 812-865-2539 for information.


P

Parking Tickets:  Information on fines for parking tickets and court appearances can be obtained from the Orleans Police Dept., 812-865-2222.
Paving:  Contact the Orleans Street Dept. at 812-865-3207 for scheduled street paving or to request a street paving.
Permits:  Building permits are required for construction, renovation, and repair in many instances. Contact the Zoning Administrator, 812-865-2999 for specific information and fees.
Plan Commission:  The Orleans Planning and Zoning Board meets on the first Monday of the month at 7:00 PM at the Orleans Town Hall. This board is responsible for zoning in the Town. For more information call the Zoning Administrator at 812-865-2999.
Police Department:  The Orleans Police Department is located at 148 N. Maple Street. For emergencies call 911. For non-emergencies call 812-865-2222.
http://www.orleanspolice.com
Potholes: To report the location of a pothole, contact the Orleans Street Dept. at 812-865-3207
Property Taxes:   Property taxes are due in two installments, May 10 and November 10. For information on property taxes contact the Orange County Treasurer, 812-723-3600
Prosecutor: The Orange County Prosecutor Office can be contacted at 812-723-3600. 
Public Meetings With a few exceptions, all meetings conducted by the Town Council and the boards and commissions and committees of the Town are open to the public. Notices are sent to newspapers regarding meetings and posted in the Town Hall. For information about Town meetings contact the Clerk-Treasurer's office at 812-865-2539.

Q

R

Railroad Crossings: To report a problem with a crossing or railroad related matter contact CSX at 812-849-3361, the Road Master at 812-849-5176 or for emergencies 800-232-0144.
Records, Police:  For information about accident and incident reports, contact the Orleans Police Department at 812-865-2222.
Records, Town For information about Town Council minutes, ordinances, etc., contact the Clerk-Treasurer's office at 812-865-2539.
Recycling: Wolfe Contracting operates a recycling box at their transfer site at 1630 N. County Rd 275 W Paoli, IN. Call 812-723-5158 for operating hours, fees and other requirements.
Rental of Facilities: For information on renting facilities at the Town Hall, contact the Clerk-Treasurer's office at 812-865-2539.
Reporting a Crime: To report an emergency call 911. For other incidents contact the Orleans Police Department at   812-865-2222

S

School Districts: Orange County is served by three school districts. Contact the administrative offices of each district directly to determine which district serves your residence.

Orleans Community Schools     812-865-2688

Paoli Community Schools       812-723-4717

Springs Valley Com. Schools   812-936-4474

Sewer Backup: To report problems with sewer backup contact the Orleans Street Department at 812-865-3207.
Sewer Bill:   The billing office for the Wastewater Utility is located at the Town Hall, 161 E. Price Ave., Orleans, IN. The hours of operation are 8:00 AM - 5:00 PM, Monday through Friday.  For questions regarding your sewer bill call 812-865-2539.
Sewer Odors To report unusual odors from the sewer system, call the Orleans Street Dept. at 812-865-3207.
Street Department The Orleans Street Department is located at 177 N. Franklin St., Orleans, IN The hours of operation are 7:00 AM - 3:30 PM, Monday through Friday and the telephone number is 812-865-3207.
Storm Water Problems To report problems with storm water contact the Orleans Street Department at 812-865-3207.
Street Lights:  To request a new streetlight or to report a problem with a streetlight, call the Orleans Street Department at 812-865-3207.
Street Maintenance:  To report a problem with a Town street, contact the Orleans Street Department at 812-865-3207.
Street Signs:  To report missing or damaged street signs or to request special signs, contact the Orleans Street Dept. at 812-865-3207.
Subdivisions:  For information on subdivision development or regulations contact the Zoning Administrator at 812-865-2999.

T

Taxes: For information on property taxes, contact the Orange County Treasurer, 812-723-3600
Telephone Utility:  Verizon provides telephone service. For information on residential service call 800-483-4000.
Town Council:   The offices of the Orleans Town Council are located at 161 E. Price Ave., Orleans, IN. Regular meetings are held at this location on the third Thursday of each month at 7:00 PM. For questions about council meetings, agenda or members contact the Clerk-Treasurer's office at 812-865-2539.
Traffic Accidents: For emergencies call 911. To report other accidents, contact the Orleans Police Dept. at 812-865-2222.
Traffic Signals:   To report a problem with a traffic signal, contact the Orleans Street Dept. at 812-865-3207.
Trash Collection:

Wolfe Contracting handles residential trash collection for the Town of

Orleans. 812-723-5158.

Residential trash collection is as follows:

All areas East of Hwy 37 are picked up on Monday beginning at 7:00AM

All areas West of Hwy 37 are picked up on Tuesday beginning at 7:00AM

Commercial trash pickup schedule information can be obtained from Wolfe Contracting.

Yard waste, leaf collection and other debris collection information can be obtained by calling the Orleans Street Department at 812-865-3207.

Trees:       To report a problem with trees or limbs on the right-of-way contact the Orleans Street Department at 812-865-3207. 

U

 

Utilities

Sewer service:
Orleans Water Pollution Control Facility Collection Systems 812-865-3207 WW Plant 812-865-2858

Gas service:
Indiana Natural Gas Corp 812-723-2151

Electrical service:
Duke Energy: 800-521-2232
Orange Co. REMC         812-865-2229

Water service:
Orleans Water Works     812-865-2858 or 812-865-2539

Telephone service:     
Verizon                 800-483-4000

Cable service:
Avenue 1-800-822-7185 or 812-849-6228

Utility Line Before digging you should know the location of utility lines.  Call Before You Dig!!!

Town Utilities:   812-865-3207 

V

Vacating Public Property To request the Town vacate a street or alley that is no longer in public use, contact the Zoning Administrator, 812-865-2999 or the Orleans Street Dept., 812-865-3207.
Variances:     For information on the procedure to request a variance to the Zoning Ordinance, contact the Zoning Administrator at 812-865-2999.
Vehicles, Junk:  To report a problem with junk vehicles, contact the Orleans Police Dept. at 812-865-2222.
Voter Registration:   For information on voter registration and precinct voting places, contact the Orange County Clerk's office at 812-723-2649.

W

Warrants:   For information on outstanding warrants, contact the Orange County Court Clerk at 812-723-2649.
Wastewater Service:  For information regarding service and billing contact the Town Hall at 812-865-2539. To report problems with sewer service or odors call the Orleans Street Dept. at 812-865-3207 or 812-653-2222 after hours.
Water Service: The Town of Orleans Water Works provides water services. Call 812-865-2539 to initiate service, to inquire about billing, or questions about service. During office hours call 812-865-2858 for emergencies. After hours emergencies should call 812-653-2222 for assistance.
Wedding License: 

Information on how to obtain a marriage license can be obtained from the Orange County Clerk's office, 812-723-2649.

Wireless Internet Services: For wireless high speed internet access, contact NetsurfUSA 812-849-2050 or 1-877-849-2875.
 

X

Y

Yard Waste:    State law prohibits grass clippings, leaves, limbs and other yard wastes from being disposed of in Indiana landfills. For information on yard wastes call the Orleans Street Dept. at 812-865-3207.
Youth

Orleans Summer League, supervised recreation for youth during the months of April May, June.

For more information contact Anthony Armstrong, Director 812-865-5712 or 812-865-5710.

Z

Zoning:  For information on the zoning of property, requirements and restrictions contact the Zoning Administrator at 812-865-2999.

                  

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Town of Orleans